Legal

Terms of Service

An agreement between you and Orient Electronics Private Limited for the use of the Orient AC bot on the platform.

Effective: 2026 Governed by Pakistan law

These terms are an agreement between you and Orient Electronics Private Limited for the use of Orient AC (the bot) on the platform. Please read them. They apply to your use of the bot, including any updates to the bot, unless the bot publisher provides you with separate terms, in which case those terms apply.

The bot publisher means the entity making the bot available to you.

If you do not accept these terms, you have no right to and must not use the bot.

By accepting these terms, you represent that you are at least 18 years old or have reached the age of majority where you live, if that is more than 18 years of age. If you are under 18 or have not reached such age of majority, your parent or legal guardian must accept these terms on your behalf.

If you comply with these terms, you have the rights below.

1. Use

You may use the bot for the sole purpose of interacting with the service provided by the bot publisher on the platform. The bot publisher reserves all other rights.

2. Restrictions

You may not:

  • Work around any technical limitations of the bot;
  • Modify, reverse engineer or otherwise alter the bot (except to the extent this is authorised by applicable law notwithstanding this limitation);
  • Use the bot in any way prohibited by law, regulation, governmental order or decree;
  • Use the bot to:
    • defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
    • engage in activity that is false or misleading or that is harmful to you, others (including children), or the bot (e.g., transmitting viruses, communicating hate speech, or advocating violence against others);
    • share inappropriate content, advertising, spam, spyware or malware;
    • gain (or attempt to gain) unauthorised access to any service, data, account or network by any means;
  • Infringe upon the rights of others;
  • Use the bot anywhere other than the platform where the bot publisher has made it available, unless the bot publisher has enabled such uses;
  • Remove, modify, or tamper with any notice or link that is incorporated into the bot.

3. Termination

If bot publisher believes that you are making unauthorised use of the bot or that you are in violation of these terms, it may suspend or terminate your access to bot publisher’s service with or without notice. This may result in a loss of your data.

4. Your Content

You grant to bot publisher the right to use any content that you submit via the bot as necessary for bot publisher to provide the service to you.

5. Technology & Export Restrictions

The bot may be subject to international technology control or export laws and regulations. You must comply with all domestic and international export laws and regulations that apply to the technology used or supported by the bot.

6. Support Services

Contact the bot publisher to determine if any support services are available.

7. Changes to Terms

Bot publisher may update these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes, as they are binding on you.

8. Entire Agreement

This agreement and any applicable privacy policy are the entire agreement between you and the bot publisher.

9. Applicable Law

The laws of the Islamic Republic of Pakistan govern the interpretation of these terms, claims for breach of them, and all other claims (including consumer protection, unfair competition, and tort claims), regardless of conflict of law principles.

This agreement describes certain legal rights. You may have other rights under the laws of your state or country. This agreement does not change your rights under the laws of your state or country if the laws of your state or country don’t permit it to do so.

11. Disclaimer of Warranty

The bot and the service accessed via the bot are provided “as is”, “with all faults” and “as available”. You bear the risk as to its quality and performance. The bot publisher gives no express warranties, guarantees, or conditions in relation to the bot. To the extent permitted under your local laws, bot publisher excludes any implied warranties or conditions, including those of merchantability, fitness for a particular purpose and non-infringement.

12. Limitation on and Exclusion of Remedies and Damages

To the extent not prohibited by law, if you have any basis for recovering damages, you can recover from the bot publisher only direct damages up to the amount you paid for the bot or PKR 1.00, whichever is greater. You will not, and waive any right to, seek to recover any other damages, including consequential, lost profits, special, indirect or incidental damages from the bot publisher. If your local laws impose a warranty, guarantee or condition even though these terms do not, its duration is limited to 90 days from when you begin using the bot.

This limitation applies to:

  • Anything related to the bot or services made available through the bot;
  • Claims for breach of contract, warranty, guarantee, or condition; strict liability, negligence, or other tort; violation of a statute or regulation; unjust enrichment; or under any other theory; all to the extent permitted by applicable law.

This limitation applies even if:

  • This remedy doesn’t fully compensate you for any losses;
  • The bot publisher knew or should have known about the possibility of the damages.

Contact

Orient Electronics Private Limited

Orient Electronics, 26 KM Multan Road, Maraka Village, Lahore 54000, Punjab, Pakistan

[email protected]

0800-11635